Frequently Asked Questions – FAQ
Q- Is it possible to pay my dues or donate online?
A – Yes, simply click the Dues Renewal tab above or visit SAFN Payment Page.
Q- I don’t have a Credit Card, can I pay by check instead?
A – Yes, simply click the Dues Renewal tab or visit SAFN Payment Page. You may still pay online using a check or you can mail a handwritten check and application form by regular mail. For renewals, you may click “Renews Only” at the top of the member application tab or use this link SAFN Payment Page. To mail a handwritten check and application, click the “Printer” icon at the bottom of the Payment page or click this link http://www.safn.org/wp-content/uploads/2011/04/MbrApp.pdf
Q– The Payment/Dues Renewal/Member Application and/or Members Login tab is missing, what happened?
A – The Payment/Dues Renewal/Member Application and/or Members Login are disabled during system maintenance. Please check back in an hour and it’s likely that these features will be enabled at that time.
Q– I paid my SAFN dues but my username and password for the members-only login does not work.
A– The main reason for failed logins is either forgetting to include the DOT between the first and last name or including a space in the username or password or using wrong case (passwords are Case Sensitive). Use the forgotten password feature, on login page, to recover your username and password, then use copy and paste to CAREFULLY copy the retrieved username and password. Make sure you only copy the username and password and do not include any space before or after the username or password. If you don’t know how to copy and paste, watch the video at the bottom of this page. You will also receive an error if your dues have not been paid.
Q– I’m a member of SAFN but don’t know what my username and password is to login to the members-only site.
A– All members of SAFN have a temporary username & password assigned to their account. When the login page appears, simply click “Forgotten Password” located under the username and password field and enter your e-mail address. Your username and temporary password will be immediately sent to you.
Q – I retrieved my temporary username and password but how do I change them?
A – You can change your password after you log into the members-only site by clicking on the “MySettings” link. However, you will not be able to change your username. If you would like change your username, contact Terri Page and request that she change it for you.
Q – How do I join the SAFN, renew my annual dues or make donations?
A – Click on the “Membership Application” Tab located under the “Society of Air Force Nurses” Logo. If you need detailed guidance, Look for “Tour” on the left side of this website. It may take a while to load depending on the speed of your Internet connection, but should load within a minute if you have high speed Internet. This “Tour” will step you through the process of joining or renewing your annual dues using a credit card or eCheck. You may also print and fill out the SAFN Form and mail it in with a handwritten check by clicking on print “this form” near the bottom of the Application page.
Q – ‘The Rendezvous’ Newsletter will not open on my computer, what could be wrong?
A – You may have an old version of Adobe Acrobat Reader installed on your computer or it may not be installed at all. Adobe Reader is required to view the online edition of ‘The Rendezvous’. The download is free and safe to use. You can download a free copy at http://get.adobe.com/reader/
Q – Is there any way to increase the size of the words on the webpage?
A – On just about any webpage, you can click once on the page, then hold down the ctrl key and hit the + key. Reverse the size by holding the ctrl key and hitting the – key.
Q – How do I copy and paste?
A – Click your left mouse button and carefully drag it over only the letters you would like to copy. This will cause the selected letters to be highlighted. Once the text is highlighted, there are several ways to copy. 1. Click you RIGHT mouse button and click ‘copy’. 2. Click ‘edit’ from the drop-down menu, if available, and click ‘copy’. 3. Press the Ctrl and C letter on your keyboard. After you copy the text, you may paste it using the same methods to copy except you will select ‘paste’. The only other difference is when using the keyboard ‘shortcut’, press the Ctrl and V letter to paste. Think ‘V’ for VELCRO!! The short video below illustrates how to copy and paste.
